FAQs

Your Questions, Answered

  • What First Aid Courses Do We Offer?

    We provide HSE-compliant, OFQUAL, FAA-regulated First Aid training, including: 

    • Emergency First Aid at Work (EFAW) – 1-day course (also available in blended format)

    • First Aid at Work (FAW) – 3-day certification (also available in blended format)

    • Paediatric First Aid (PFA) – OFSTED & EYFS-approved for childcare (also available in blended format)

    • Basic Life Support (BLS) & AED (Defibrillator) Training 

    • Mental Health First Aid (MHFA England) 

    • We also offer bespoke training and are happy to come to a workplace or home to deliver some specific training required

  • Are Your First Aid Courses Officially Accredited?

    Yes. Our courses are: 

    • Regulated by OFQUAL (UK government-approved) 

    • Compliant with all HSE guidelines (for workplace safety) 

    • Recognised by OFSTED and EYFS (for childcare providers)

  • How Long Does a First Aid Course Take?

    Course Durations: 

    • Emergency First Aid at Work (EFAW): 1 Day. Blended option available with 2 Hours online and 4 Hours teaching time

    • First Aid at Work (FAW): 3 Days, or 2 days for a requalification. Blended option available for both with 1 day online

    • Paediatric First Aid: 12 Hours (split over 2 days) Blended option available with 1 day online

    • AED & CPR Training: Half-day session 

    • Bespoke sessions: 1.5 Hours – 3 Hours

  • How Much Does First Aid Training Cost?

    Pricing: 

    • EFAW: From £95 (1 day)

    • FAW: From £285 (3 day)

    • Paediatric First Aid: From £95 (1 day, 2 days from £160) 

    • Bespoke small group sessions from £45 per person

    • Group & corporate discounts available

  • Do You Offer On-Site First Aid Training?

    Yes. We deliver onsite training at your: 

    • Workplace, School and Healthcare Facility 

    • Our home office is in Hove, East Sussex. We cover West Sussex, Surrey, Kent, Hampshire, and parts of Greater London, including Croydon and Bromley

  • How Often Should First Aid Training Be Renewed?

    Renewal Requirements: 

    • EFAW/FAW: Every 3 years (HSE recommends annual refreshers) 

    • Paediatric First Aid: Every 3 years (mandatory for childcare)

    • It is recommended that all qualified first aiders undertake a half-day refresher online session each year. This is offered free of charge when trainees undertake a blended (partly online) qualification  

  • Can You Fail a First Aid Course?

    • Possibly – you must demonstrate competency in practical skills

    • We offer extra support and adjustments if needed and will suggest you re-do part of our course to fully demonstrate competencies

  • What’s the Difference Between EFAW and FAW?

    Emergency First Aid at Work (EFAW): 

    • 1-day course (or 2 Hours online and 4 Hours direct training)

    • Covers basic workplace emergencies 

    First Aid at Work (FAW): 

    • 3-day course (1 day can be done online if requested)

    • Required for higher-risk workplaces

    • Offers a wider range of topics covered

  • Is Your Paediatric First Aid Course OFSTED-Approved?

    Yes. Our 12-hour Paediatric First Aid meets all Early Years Foundation Stage (EYFS) standards for: 

    • Childminders, Nurseries and Schools 

    • We’d also recommend the course to caregivers who would like more comprehensive training and coverage

  • Is Online First Aid Training Valid?

    Blended Learning Option: 

    • Theory online + mandatory in-person assessment – fully OFQUAL and FAA regulated

    • Also fully recognised by HSE & OFSTED

    • Valid 3 years

  • What’s Included in the Course?

    You Receive: 

    • 3-year certificate 

    • First Aid book or instruction booklet

    • Notepads and pens

    • Manikin lungs replaced after each session

    • Prizes and treats

  • Can First Aid Training Help with Workplace Compliance?

    Yes. Our courses meet all: 

    • Health & Safety (First Aid) Regulations 1981 

    • HSE, OFQUAL, FAA, EYFS & OFSTED requirements

    • We offer fully regulated courses, in line with insurances

  • Do You Offer Mental Health First Aid (MHFA)?

    Yes. Our MHFA England courses teach: 

    • Spotting mental health crises 

    • Providing workplace support

    • Signposting

  • How Do I Book a First Aid Course?

    3 Easy Ways to Book: 

    • Online: pendulumfirstaid.co.uk

    • Phone: 0771 8288 088

    • Email: sarah@pendulumfirstaid.co.uk

  • What’s Your Cancellation Policy?

    Flexible Rescheduling: 

    • Free changes with 21 days’ notice

    • Negotiable on request

  • What else do you offer?

    • Lots of bespoke sessions in a variety of places. For example, we’ve recently delivered:

    • ‘How to perform effective CPR and use an AED’ for a running club, at Sussex University

    • ‘Child and baby CPR and choking procedure’ for a group of parents in their homes

    • ‘A demonstration of common First Aid life-saving techniques’ in a large corporate workplace

    • An assembly for 170 school children with follow-on bespoke MHFA sessions and consolidation classes

    • ‘Cheese and wine and first-aid-Friday at home’; a practical and social event where we demonstrated what do to in key life-threatening scenarios

    • These are just a few examples of the bespoke sessions we’ve delivered so please get in touch if you’d like something specific and we’ll try and fulfil your request