FAQs

Your Questions, Answered

  • What first aid courses do we offer?

    We provide HSE-compliant, OFQUAL, FAA-regulated First Aid training, including: 

    • Emergency First Aid at Work (EFAW) – 1-day course (also available in blended format)

    • First Aid at Work (FAW) – 3-day certification (also available in blended format)

    • Paediatric First Aid (PFA) – OFSTED & EYFS-approved for childcare (also available in blended format)

    • Basic Life Support (BLS) & AED (Defibrillator) Training 

    • Mental Health First Aid (MHFA England) 

    • We also offer bespoke training and are happy to come to a workplace or home to deliver some specific training required

  • Are your first aid courses officially accredited?

    Yes. Our courses are: 

    • Regulated by OFQUAL (UK government-approved) 

    • Compliant with all HSE guidelines (for workplace safety) 

    • Recognised by OFSTED and EYFS (for childcare providers)

  • How long does a first aid course take?

    Course Durations: 

    • Emergency First Aid at Work (EFAW): 1 Day. Blended option available with 2 Hours online and 4 Hours teaching time

    • First Aid at Work (FAW): 3 Days, or 2 days for a requalification. Blended option available for both with 1 day online

    • Paediatric First Aid: 12 Hours (split over 2 days) Blended option available with 1 day online

    • AED & CPR Training: Half-day session 

    • Bespoke sessions: 1.5 Hours – 3 Hours

  • How much does first aid training cost?

    Pricing: 

    • EFAW: From £95 (1 day)

    • FAW: From £285 (3 day)

    • Paediatric First Aid: From £95 (1 day, 2 days from £160) 

    • Bespoke small group sessions from £45 per person

    • Group & corporate discounts available

  • Do you offer on-site first aid training?

    Yes. We deliver onsite training at your: 

    • Workplace, School and Healthcare Facility 

    • Our home office is in Hove, East Sussex. We cover West Sussex, Surrey, Kent, Hampshire, and parts of Greater London, including Croydon and Bromley

  • How often should first aid training be renewed?

    Renewal Requirements: 

    • EFAW/FAW: Every 3 years (HSE recommends annual refreshers) 

    • Paediatric First Aid: Every 3 years (mandatory for childcare)

    • It is recommended that all qualified first aiders undertake a half-day refresher online session each year. This is offered free of charge when trainees undertake a blended (partly online) qualification  

  • Can You Fail a First Aid Course?

    • Possibly – you must demonstrate competency in practical skills

    • We offer extra support and adjustments if needed and will suggest you re-do part of our course to fully demonstrate competencies

  • What’s the Difference Between EFAW and FAW?

    Emergency First Aid at Work (EFAW): 

    • 1-day course (or 2 Hours online and 4 Hours direct training)

    • Covers basic workplace emergencies 

    First Aid at Work (FAW): 

    • 3-day course (1 day can be done online if requested)

    • Required for higher-risk workplaces

    • Offers a wider range of topics covered

  • Is Your Paediatric First Aid Course OFSTED-Approved?

    Yes. Our 12-hour Paediatric First Aid meets all Early Years Foundation Stage (EYFS) standards for: 

    • Childminders, Nurseries and Schools 

    • We’d also recommend the course to caregivers who would like more comprehensive training and coverage

  • Is Online First Aid Training Valid?

    Blended Learning Option: 

    • Theory online + mandatory in-person assessment – fully OFQUAL and FAA regulated

    • Also fully recognised by HSE & OFSTED

    • Valid 3 years

  • What’s Included in the Course?

    You Receive: 

    • 3-year certificate 

    • First Aid book or instruction booklet

    • Notepads and pens

    • Manikin lungs replaced after each session

    • Prizes and treats

  • Can First Aid Training Help with Workplace Compliance?

    Yes. Our courses meet all: 

    • Health & Safety (First Aid) Regulations 1981 

    • HSE, OFQUAL, FAA, EYFS & OFSTED requirements

    • We offer fully regulated courses, in line with insurances

  • Do You Offer Mental Health First Aid (MHFA)?

    Yes. Our MHFA England courses teach: 

    • Spotting mental health crises 

    • Providing workplace support

    • Signposting

  • How Do I Book a First Aid Course?

    3 Easy Ways to Book: 

    • Online: pendulumfirstaid.co.uk

    • Phone: 0771 8288 088

    • Email: sarah@pendulumfirstaid.co.uk

  • What’s Your Cancellation Policy?

    Flexible Rescheduling: 

    • Free changes with 21 days’ notice

    • Negotiable on request

  • What else do you offer?

    • Lots of bespoke sessions in a variety of places. For example, we’ve recently delivered:

    • ‘How to perform effective CPR and use an AED’ for a running club, at Sussex University

    • ‘Child and baby CPR and choking procedure’ for a group of parents in their homes

    • ‘A demonstration of common First Aid life-saving techniques’ in a large corporate workplace

    • An assembly for 170 school children with follow-on bespoke MHFA sessions and consolidation classes

    • ‘Cheese and wine and first-aid-Friday at home’; a practical and social event where we demonstrated what do to in key life-threatening scenarios

    • These are just a few examples of the bespoke sessions we’ve delivered so please get in touch if you’d like something specific and we’ll try and fulfil your request

Get in touch today

We’re here to help, so email or call for a chat today and find out how we can support you.

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