Your questions, answered

We provide HSE-compliant, OFQUAL, FAA-regulated First Aid training, including:

• Emergency First Aid at Work (EFAW) – 1-day course (also available in blended format)

• First Aid at Work (FAW) – 3-day certification (also available in blended format)

• Paediatric First Aid (PFA) – OFSTED & EYFS-approved for childcare (also available in blended format)

• Basic Life Support (BLS) & AED (Defibrillator) Training (Anaphylaxis included)

• Mental Health First Aid (MHFA England) 

• We also offer bespoke training and are happy to come to a workplace or home to deliver some specific training required

Yes. Our courses are: 

• Regulated by OFQUAL (UK government-approved)

•  Compliant with all HSE guidelines (for workplace safety)

•  Recognised by OFSTED and EYFS (for childcare providers)

Course Durations: 

• Emergency First Aid at Work (EFAW): 1 Day. Blended option available with 2 Hours online and 4 Hours teaching time

• First Aid at Work (FAW): 3 Days, or 2 days for a requalification. Blended option available for both with 1 day online

• Paediatric First Aid: 12 Hours (split over 2 days) Blended option available with 1 day online

• AED & CPR Training: Half-day session 

• Bespoke sessions: 1.5 Hours – 3 Hours

Pricing: 

• EFAW: From £105 (1 day)

• FAW: From £305 (3 day)

• Paediatric First Aid: From £105 (1 day, 2 days from £180) 

• Bespoke small group sessions from £55 per person

• Group & corporate discounts available

Yes. We deliver onsite training at your: 

• Workplace, School and Healthcare Facility 

• Our home office is in Hove, East Sussex. We cover West Sussex, Surrey, Kent, Hampshire, and parts of Greater London, including Croydon and Bromley

Renewal Requirements: 

• EFAW/FAW: Every 3 years (HSE recommends annual refreshers) 

• Paediatric First Aid: Every 3 years (mandatory for childcare)It is recommended that all qualified first aiders undertake a half-day refresher online session each year. This is offered free of charge when trainees undertake a blended (partly online) qualification  

• Possibly – you must demonstrate competency in practical skills

• We offer extra support and adjustments if needed and will suggest you re-do part of our course to fully demonstrate competencies

Emergency First Aid at Work (EFAW): 

• 1-day course (or 2 Hours online and 4 Hours direct training) Covers basic workplace emergencies 

First Aid at Work (FAW): 

• 3-day course (1 day can be done online if requested) Required for higher-risk workplacesOffers a wider range of topics covered

Yes. Our 12-hour Paediatric First Aid meets all Early Years Foundation Stage (EYFS) standards for: 

• Childminders, Nurseries and Schools 

• We’d also recommend the course to caregivers who would like more comprehensive training and coverage

Blended Learning Option: 

• Theory online + mandatory in-person assessment – fully OFQUAL and FAA regulated

• Also fully recognised by HSE & OFSTED

• Valid 3 years

You receive: 

• 3-year certificate 

• First Aid book or instruction booklet

• Notepads and pens Manikin lungs replaced after each session

• Prizes and treats

Yes. Our courses meet all: 

• Health & Safety (First Aid) Regulations 1981 HSE, OFQUAL, FAA, EYFS & OFSTED requirements

• We offer fully regulated courses, in line with insurances

Yes. Our MHFA England courses teach: 

• Spotting mental health crises 

• Providing workplace support

• Signposting

3 Easy Ways to Book: 

• Online: pendulumfirstaid.co.uk via any of the ‘contact us’ buttons on the bottom toolbar or ‘contact us’ section on each course page

• Phone: 0771 8288 088

• Email: sarah@pendulumfirstaid.co.uk

Flexible Rescheduling: 

• Free changes with 21 days’ notice

• Negotiable on request

• 50% fee within 5 days

• For large group training (more than 12 people) cancellation policy will be negotiated prior to booking

• Most people feel a bit nervous before first aid training - especially CPR

• Don’t worry; our courses are friendly, supportive and very hands-on

• Nobody is expected to be perfect

• We guide you through everything step-by-step and create a relaxed environment where questions are always welcome

Definitely not.

• Our training is practical, interactive and designed to keep people engaged

• Expect realistic scenarios, discussion, hands-on practice, humour and useful real-life examples, not hours of being talked-at

• Comfortable clothes are best, as some parts of the training involve kneeling on the floor for CPR practical activities

• There’s no formal dress code as such, just come ready to join in. Jeans, trousers, shorts or leggings are recommended

Surprisingly… yes!

• People often arrive expecting a very formal day and leave saying how enjoyable, practical and empowering it was

• We keep sessions interactive, relaxed and realistic while still covering everything properly and professionally

• Yes, all training follows current UK Resuscitation Council, HSE and awarding body guidance

• We regularly update course content to reflect the latest recommendations and real-life best practice

Lots of bespoke sessions in a variety of places. For example, we’ve recently delivered:

• ‘How to perform effective CPR and use an AED’ for a running club, at Sussex University

• ‘Child and baby CPR and choking procedure’ for a group of parents in their homes

• ‘A demonstration of common First Aid life-saving techniques’ in a large corporate workplace

• An assembly for 170 school children with follow-on bespoke MHFA sessions and consolidation classes

• Cheese and wine and first-aid-Friday at home’; a practical and social event where we demonstrated what do to in key life-threatening scenarios

• These are just a few examples of the bespoke sessions we’ve delivered so please get in touch if you’d like something specific and we’ll try and fulfil your request